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Safeguarding Policy and Procedure


The purpose of this policy statement is: 

  • to protect any children, young people or adults at risk from harm when they engage with ACT or ACT services. This includes the children of adults who use our services;
  • to provide staff and volunteers, as well as children and young people and their families, with the overarching principles that guide our approach to safeguarding and protection.

This policy applies to anyone working on behalf of ACT, including the board of trustees, paid staff, volunteers, sessional workers, agency staff and students.

Legal Framework

This policy is in line with safeguarding requirements for charities in England and Wales and is designed to keep children safe and vulnerable adults safe, and respond to safeguarding concerns.

Supporting Documents

This policy statement should be read alongside our organisational policies, procedures, guidance and other related documents, more particularly:

  • Privacy statement;
  • Acceptable Use Policy;
  • Whistle Blowing Policy;
  • Grievance Policy.


ACT works primarily with teachers, schools and educators. These are people who routinely work with children and young people and may at times work with adults at risk or vulnerable adults. We take seriously our responsibilities to safeguard and protect all those we engage and work with.

We believe that:

  • children, young people and anyone at risk should never experience abuse of any kind;
  • we have a responsibility to promote the welfare of all children and to keep them safe and to work in a way that protects them.

We recognise that:

  • the welfare of children is paramount in all the work we do and in all the decisions we take all children, regardless of age, disability, gender reassignment, race, religion or belief, sex, or sexual orientation have an equal right to protection from all types of harm or abuse;
  • some children are additionally vulnerable because of the impact of previous experiences, their level of dependency, communication needs or other issues;
  • working in partnership with children, young people, their parents, carers and other agencies is essential in promoting young people’s welfare.

We will seek to keep children and young people safe by:

  • valuing, listening to and respecting them;
  • adopting child protection and safeguarding best practice through our policies and procedures for staff and volunteers;
  • developing and implementing an effective online safety policy and related procedures;
  • providing effective management for staff and volunteers through supervision, support, training and quality assurance measures so that all staff and volunteers know about and follow our policies, procedures and behaviour codes confidently and competently;
  • recruiting and selecting staff and volunteers safely, ensuring all necessary checks are made;
  • recording, storing and using information professionally and securely, in line with data protection legislation and guidance;
  • making sure that children, young people and their families know where to go for help if they have a concern;
  • using our safeguarding and child protection procedures to share concerns and relevant information with agencies who need to know, and involving children, young people, parents, families and carers appropriately;
  • using our procedures to manage any allegations against staff and volunteers appropriately;
  • creating and maintaining an anti-bullying environment and ensuring that we have a policy and procedure to help us deal effectively with any bullying that does arise;
  • ensuring that we have effective complaints and whistleblowing measures in place;
  • ensuring that we provide a safe physical environment for our children, young people, staff and volunteers, by applying health and safety measures in accordance with the law and regulatory guidance;
  • building a safeguarding culture where staff and volunteers, children, young people and their families, treat each other with respect and are comfortable about sharing concerns.

How to report a safeguarding concern

Raising a safeguarding issue or concern can be distressing for those involved. Sometimes it can be hard to know whether or not to raise a matter. ACT encourages anyone who is concerned about safeguarding to speak up and raise the issue even where they feel unsure.

Using the four R’s approach to safeguarding: i) recognise, ii) respond, iii) report and iv) refer helps to ensure matters are dealt with appropriately. This is also so that reports and referrals can be made for example to the police, social services or other agencies.

Safeguarding matters should be raised directly with the Chief Executive. If the matter is raised via someone outside of the staff team for example via email, this will be brought to the attention of the Chief Executive who will investigate and act appropriately. If you believe a criminal offence has been committed, this should be reported to the police.

Further information and advice

Awareness of the harms, signs and symptoms is key to addressing safeguarding. There are many different types of harms that are defined as abuse. The NSPCC has a collection of guides to harms experienced by children. A list provided by the Ann Craft Trust links to the signs and symptoms experienced by adults.

Help and advice depending on the circumstance of the concern is available in relation to children and adults at risk are available via the Anna Craft Trust